Restaurants are notorious for having a high turnover rate. Oftentimes, this turnover is caused by the high-stress nature of the job, but in many cases, the restaurant manager can take steps to minimize that turnover. One powerful way to do this is to create employee incentive programs that will cause your servers to really push the bill. This not only builds a fun, competitive atmosphere, but it also will help increase your sales.
Creating the Right Competitions
Employee incentives in a restaurant always start with a new sales goal that you hope to reach. Maybe your deserts have a higher profit margin than the main course so you hope to increase the desserts sold by 50%. Or, maybe you want to sell an average of one additional drink per check. Regardless of the goal, make sure that it is something realistic. From there, form a competition that can really get your employees going. If it was increasing dessert sales, make a month-long push to have your servers suggest a certain dessert item. The server with the most dessert sales will win both a prize and recognition.
Give the Right Reward
One of the most important aspects of creating an incentive program like this is coming up with the right reward. Cash is always popular but is soon forgotten. A more creative approach might be tickets to a local sporting event, getting a choice shift one week, or even a designated parking spot. Regardless of the actual reward, a nice certificate should always be included, as it goes a long way to boosting recognition. It is also important to make sure that the rewards you offer are consistent and therefore prevent employees from thinking you might show favoritism. When in doubt, you might want to consult with a restaurant attorney to ensure that the employee incentive is appropriate. One of the most important aspects of a successful restaurant is building a strong family environment for your employees. A healthy sense of competition can go a long way to garnering this attitude and improving employee performance. When you find that you have questions regarding how to go about creating an employee incentive program for your restaurant and wish to consult with a Boston restaurant attorney on the best ways to ensure you get the best protection, contact Sassoon & Cymrot for individual guidance and consultation.