Restaurant Management – Hiring the Right People
With employees constantly coming and going, one of the most difficult tasks to accomplish is setting up a good management team. Restaurant management is one of the most important aspects of running a successful operation, which means you need to be extra careful when picking out new hires. Rather than look for a specific skill set though, the most important thing to look for when hiring a manager is an effective thought process.
A thoughtful manager is someone who can be trained and someone who can learn to function within your system. Just like you have set standards for how food is prepared and served, you need to have set standards for how your manager’s behave and how they run the restaurant in your absence. Keeping this in mind, restaurant managers are perhaps the most important part of your team.
Establish Set Standards
Business is built upon systems, and the most effective businesses have the most organized systems in place. You likely have a variety of systems already in place to maximize efficiency, but if you really hope to get the most out of your restaurant management, you need to make sure that all of your managers follow the same system. This helps create a familiar atmosphere for the other employees and establishes regularity in the operation of the restaurant.
This all starts by training managers to follow a certain system of decision making. Since your bottom line is at stake, it is important that every choice your managers make reflect consciousness to keep the operation running smoothly and efficiently. By holding all of your staff accountable to these same standards, you help to ensure the most effective operation.
Keeping Employees on Track
Just as you would consult a Boston restaurant attorney about legal issues, the final step is to make sure that your managers have someone to go to when they need an example. As the owner, your job is to make sure that you teach these systems and hold yourself accountable to follow them as well. In this way, you set an example while offering a helping hand when a manager might have questions.
When you find that you have questions about how to structure your management standards and wish to consult with a Boston restaurant attorney on the best ways to ensure you get the best protection, contact Lewis Sassoon of Sassoon & Cymrot for individual guidance and consultation.